It was August 1996 when Stephen and me obtained our files. We arranged to meet in the Harrogate office together and were able to give the person doing the interview, authority to divulge papers to each other which were otherwise not available to anyone except the subject or individual.
The initial telephone approach was made 26th June and the interview 23rd August. I fear that with "Rationalisation" there is less urgency in the responses now and suggest you "badger" them into action.
Correspondence which refers both to you and to other individuals may be excluded but I seem to think they are obliged to give access to files of the deceased.
I have an explanatory note dated May 1996 when Action for Children adopted the policy of allowing access to personal files which indicates that we were some of the first to pursue this.
Stephen will do you and Nigel a name tag.
Just email him firstname.lastname@example.org and tell him the names you wish to display, and in your case the years you were at Fairfield and which house and for Nigel just "Pams' husband.
He'll bring them along on the day.